Job Description 

Why Join

As a Scrum Master, you will play a critical role in leading Agile teams to become self-organising and high performing, delivering consistent, high quality solutions in a sustainable pace. You will have the opportunity to work with Technology and Business stakeholders, particularly in Consumer Banking digital channels, and contribute to the delivery of innovative solutions.

How you succeed

To succeed in this role, you will need to coach and mentor teams towards a strong understanding of Agile values, principles, and practices. You will facilitate Agile ceremonies, support Product Owners to manage the backlog, and coordinate your teams' sprint deliverables. Your ability to remove blockers and impede work progress will be critical to the success of your teams.

What you do

• Coach and mentor teams on Agile values and principles
• Facilitate productive Scrum events, including Sprint Planning, Daily Scrum, Backlog Refinement, Sprint Reviews and Retrospectives
• Support Product Owners to manage the backlog and maximise value for the team
• Remove blockers and impede work progress
• Collaborate with other Scrum Masters and stakeholders to improve and support the scaling of Agility within the bank
• Foster a safe and trusting team environment

Who you work with

Group Operations & Technology co-creates products and solutions, building the underlying technology applications and services, and managing the Group's IT operations & cyber defence. You will be working with Technology and Business stakeholders, particularly in Consumer Banking digital channels.

Who you are

• Bachelor's degree or equivalent
• Hands-on experience as a Scrum Master role
• Deep knowledge and understanding of Agile values and principles
• In-depth expertise in digital channels with good knowledge in integrating with partners using APIs and other technologies
• Good knowledge in end-to-end business process in Consumer Banking's Customer onboarding, Customer Relationship management (CRM), Wealth products such as Unit Trust, Bonds and Structure Investment
• Strong team coach and mentor
• Strong team player in the wider Agile community
• Effective listener and communicator
• Strong interpersonal skills
• Experienced and strong ability in managing stakeholder expectations
• Excellent written and verbal communication skills
• Ability to influence without formal authority
• Proactive, creative individual who is willing and able to challenge the status quo when needed
• Self-starter with excellent servant leadership and team building skills
• Ability to resolve complex problems creatively (out of the box thinking)

 Who we are

Singapore's longest established bank, we've been helping people and businesses get what they want from life since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we're on a journey of transformation. Embracing technology and creativity to become a future-ready learning organisation. But for all that change, our purpose remains: to enable people and communities to realise their aspirations.

What we offer

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Equal opportunity. Fair employment. Selection based on ability and fit with our culture and values. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.